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Cancellation Policy

Cancellation Policy & Rescheduling 

To provide the best service for all clients, please read the following policy:

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  • Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.

  • No-shows may be charged up to 100% of the treatment cost.

  • If you are running late, your treatment time may need to be shortened to avoid delaying the next client.

  • Gift vouchers and promotional bookings are subject to the same cancellation policy.

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Thank you for your understanding and cooperation.

We appreciate your support and look forward to welcoming you to Svitlana Skin Studio.

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